BI Architect & Decision Intelligence Leader

I build data systems that improve
how organizations make decisions.

BI Architect, data leader, and Decision Intelligence practitioner with fifteen years of experience designing data platforms, leading teams, and turning business uncertainty into measurable outcomes.

15+
Years building data and reporting solutions
$1M+
Sales lift from targeted field intelligence
200+
Business Users Supported
4
Professionals Developed
About

Solutions first.
Always have been.

I stumbled into this industry by accident. What began as a reporting role in 2011 evolved into a career spanning database development, data architecture, CRM platforms, business intelligence, team leadership, and decision intelligence. I applied for a role called Report Writer — assuming it was documentation work, something familiar from years of writing in college. What it actually was: database development, testing, and quality assurance.

My goal from day one was simple: find the problems before my customers did. That instinct never left. It just scaled.

Today I build BI and data systems that do more than surface numbers — they change how organizations think about decisions. I care deeply about evolving the way companies treat data, not just reporting on it.

I'm inherently solution-driven and a lifelong learner. Every engagement starts the same way: what pain are we actually solving, and what does the right answer look like for the people who use it every day?

Focus areas

Specializing in Microsoft SQL Server, Power BI semantic modeling, data warehousing, ETL architecture, and CRM integration. I lead BI and CRM teams and position every engagement around Decision Intelligence — the idea that data's job is to produce a clear next action, not just a visualization. When the right tool doesn't exist yet, I build it — a habit that keeps my hands in the code even as I lead.

SQL Server Power BI DAX Semantic Modeling ETL Architecture Data Warehousing Calculation Groups RLS Power Platform Creatio CRM SCD Type 2 Field Parameters
Leadership

Building teams that don't
need you to hold them.

Four years ago I inherited a BI and CRM function where the team depended on escalation to move forward. Work stalled when I wasn't in the room. My goal wasn't to become a better bottleneck — it was to build a team that didn't need one.

I developed three direct reports from the ground up across CRM administration, SQL development, Power BI, testing, and Power Automate. Four people I've developed internally have gone on to more senior roles — two at other companies, and I've since hired and trained a data engineer to continue building the function.

Beyond the team, I lead initiatives that span internal departments, external vendors, third-party data providers, and global stakeholders — translating technical architecture into business outcomes at every level of the organization.

4 yrs
Leading BI & CRM teams
3
Direct reports currently
4
Talents developed internally
2
Promoted to senior roles externally
What the team can do now
CRM administration — owned end-to-end by a team member who had no prior CRM exposure
SQL development — stored procedures, ETL logic, and data modeling built and maintained independently
Power BI development — reports built, tested, and deployed without escalation
Power Automate — workflow automation designed and maintained by the team
Testing & QA — quality assurance owned by the team, not defaulted upward
Career Journey

How the path evolved

Start
Report Writer
Built foundational skills in reporting, testing, and database work.
Growth
Business Intelligence Consultant
Broadened expertise into ETL pipelines, semantic modeling, and enterprise solutions.
Growth
Data Analyst II
Deepened analytical and modeling capabilities across complex datasets.
Growth
BI Developer
Mastered Power BI architecture and advanced DAX at enterprise scale.
Today
BI Architect & Team Leader
Drive strategy, architecture decisions, governance frameworks, and team development.
Capabilities

Problems I solve through architecture, data, and leadership

Semantic modeling & DAX
Star schema design
Fact/dimension architecture, relationship management, cross-filter propagation
Calculation groups
Dual-precedence metric switcher and time intelligence layers
Row-level security
Dynamic RLS design across complex org hierarchies
Field parameters
Self-service axis switching and measure selection
Aggregations & incremental refresh
Premium/Fabric capacity optimization for large datasets
SQL Server & data engineering
Stored procedures & T-SQL
Complex business logic, conflict resolution, deterministic rule engines
Slowly changing dimensions
SCD Type 2 design for temporal history tracking
ETL architecture
Bidirectional CRM-SQL sync, staging, transformation pipelines
Query performance
Index design, execution plan analysis, CU spike diagnosis
Data warehousing
End-to-end warehouse design for mid-market reporting environments
Report architecture
Cross-report drillthrough
Modular report suites with shared semantic models
Paginated reports
Multi-parameter Invoice Search with dynamic DAX URL measures
3-30-300 layout pattern
Tiered report design for executive, manager, and analyst audiences
Tenant architecture
Workspace strategy, deployment pipelines, capacity planning
Platform & CRM
Power Platform
PowerApps canvas, Power Automate flows, SharePoint integration
Creatio CRM
Custom objects, segmentation architecture, bidirectional ETL
Low-code app development
Canvas apps and form-based solutions built for business users, not developers
SharePoint integration
List-driven configuration layers that let business users manage app logic without code
CRM data architecture
Custom objects, many-to-many membership models, and governed write-back pipelines
Automation
Power Automate flows
Approval workflows, multi-step routing logic, and event-triggered automations
Notification & alerting systems
Status-change emails, Rx routing, and proactive stakeholder updates
ETL automation
Scheduled sync pipelines, new-account detection, and CRM write-back logic
Fulfillment & request routing
End-to-end workflow design replacing manual handoff queues
Process re-engineering
Identifying manual bottlenecks and replacing them with governed, repeatable systems
Strategic & leadership
Decision Intelligence
Positioning data deliverables around next actions, not just visualizations
Team leadership
BI & CRM team lead, internal talent development, department SMART objectives
Stakeholder translation
Bridging technical architecture and business outcomes across org levels
Problem framing
Finding the real question before scoping the solution — upstream of requirements
Cross-functional delivery
Coordinating vendors, third-party providers, and internal departments toward shared outcomes

Every skill listed here is backed by a real implementation — not a certification or a side project. The case studies below show the work.

Case Studies

Selected work

Five projects from my work leading BI and CRM inside the organization — each built around a real business problem, a deliberate architecture decision, and a measurable outcome.

Recommendations

What people say about working with me

"Shamika stepped up with clarity, stability, and a solutions-oriented mindset..."

— Name, Strategy Manager

"She understands what the business is trying to accomplish and frequently proposes better solutions..."

— Name, National Sales Manager

"She ensures we feel encouraged and empowered every day and includes us in decision-making..."

— Name, BI Team Member
Additional Recognition

Impact beyond architecture and reporting

The outcomes in the case studies show what was built. The feedback below reflects how that work affected teams, departments, and business operations across the organization.

Process Improvement & Automation
Architected a company-wide offboarding workflow using Power Automate, creating a governed process that eliminated missed steps while improving compliance, consistency, and operational efficiency.
HR Manager
Strategic Partnership
Recognized by business leaders for translating complex BI concepts into actionable insights, supporting strategic planning, improving cross-functional alignment, and helping departments make better decisions with confidence.
Strategy & Sales Leadership
Talent Development
Consistently recognized by direct reports for creating a trusting, empowering environment where team members develop technical skills, take ownership of solutions, and grow into more advanced roles.
BI Team Feedback
Operational Reliability
Multiple departments highlighted the BI team’s responsiveness, stability, and ability to continue delivering during periods of organizational change, staffing transitions, and increased demand.
Cross-Functional Team Nominations
Beyond the work

The person behind the architecture

The instinct that drives my work — find the problem, build the better answer — doesn’t clock out at five. It shows up in what I build on my own time, what I’m always trying to learn next, and, occasionally, in a very serious effort to catch ’em all.

🛠️
Builder by default
When I hit a problem a tool should solve, I tend to build the tool rather than wait for one. A lot of my own time goes into side projects — small apps and products that started as “there has to be a better way to do this.” It keeps my hands in the code and my thinking close to the people who actually use what I build.
📚
Always the next thing
Fifteen years in and I’m still a lifelong learner — most recently mapping out a Master’s in Software Engineering. I’d rather be a little uncomfortable learning something new than too comfortable repeating what I already know. The field moves; I’d like to move with it.
🎮
Off the clock
When I’m not architecting data systems, you’ll likely find me on the Nintendo Switch — usually deep in Pokémon or a Super Mario run. Same wiring as the day job, honestly: a clear goal, a system to figure out, and the satisfaction of getting it right.
Contact

Need someone who can connect architecture, leadership, and business outcomes?

Whether you're modernizing reporting, building a data platform, scaling a BI team, or raising decision quality across the organization, I'd be glad to talk.